TOP FIVE TOUR AGENCY WITH HIGHER NUMBER OF COMPLAINTS
- ANDALAS TRAVEL & TOURS SDN.BHD.
- WWW BEST HOLIDAY SDN.BHD.
- EXCELLENCE HOLIDAY SDN.BHD.
- GOLDEN CENTURY TOURS & TRAVEL
- MY EZY VACATION SERVICES (M) SDN.BHD.
Nature of complaints received:
- Last minute cancellation
- Misleading Advertisement
- Hidden Charges
- Lengthy period in returning cancelation deposits
- Change of Itinerary at Destination
- Misrepresentation by agents at the selling point
- Not satisfied with the overall package offered
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