I was dissapointed with the services provided by Rapid KL, especially the driver. This story starts in the evening when I take a busride home.

First I took the bus and the driver checked the ticket I bought this morning. The ticket teared a little but all the important informations still can be seen .

When the driver saw the ticket, he was very angry and scolded me with a loud voice. After that the driver throw my ticket out to the window and told me buy a new ticket.

That time i felt so angry because the driver was so rude but I couldn't do anything about it. After that, I went to buy a new ticket but when I open my wallet, I saw that I just had a RM 50 note. I asked the driver if I could get my change back. But the driver spoke rudely to me and said something which I could not understand, but I heard he say that he will return the RM 48 to me at the end of the trip. When I went out from the bus, I went to take my change back but the driver say cannot take the money at here and that I must go to the Rapid KL's office to take it back. I ask a few questions but the driver stood up and declare a fight with me.

I am just a 15 year old kid, what can I do? So, I just kept quiet and went out the bus . After that i with my family go the the office and ask . There told me must wait until tomoro 6th of july ,2008 only got the answer.

Today morning 6th of july, 2008 the office people told me that the driver say \" saya tak perasan ada hal ini \" and cannot take back my change .

I hope u all can help . thank you