Complaints - Ambank Is it Fair ? |
Written by Administrator |
Monday, 07 December 2009 11:04 |
I am complaining against Ambank's Current Account System.The system is very rigid in such that it is impossible to register myself as the authorized signatory even after 2 years from the date of an unfortunate incident which befallen me. I was trying to get myself to be included in the signatory section for the company account. Each company account requires 2 signatures. Please be reminded that unfortunate incident which got me into the BMClist in Bank Negara was actually due to a personal issue thereby personal cheque problem under the newly D-CHEQ system introduced then. This D-CHEQ system is actually introduced to automated banking services. But from my first hand experience with the system, I found it to be ridicious, rigid & rightly useless. Status : Matter has been escalated to Ambank & Bank Negara for their immediate attention and action to resolve this matter. Advice : We hope to receive more complaints to receive from consumers to share the problems and to resolve the unknown problem face by consumers out there. Regards, Ms.Matheevani Marathandan Legal Executive/Complaint Handling Manager National Consumer Complaints Centre (NCCC) Pusat Khidmat Aduan Pengguna Nasional |
Last Updated on Tuesday, 05 January 2010 23:29 |
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