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Complaints - DISAPPOINTMENTS AGAINTS RHB PDF Print E-mail
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Wednesday, 03 March 2010 06:53

Recently, I had applied for Tesco-RHB credit card. The reason was, I was attracted to the� promotion stating that there�s 5% rebate and near Chinese New Year they even had more rebates which comes up to 8%.

I�ve calculate the rebates will able to cover my gst of RM50, then I thought its worth it. Later when I received my RHB credit card statement the rebates was not exactly as they had advertise and I had to pay for the gst. This is really upsetting.. And at the same time OTHER BANK was also giving their customer rebates of 5%. I�ve

called RHB customer service to complaint, they gave me a formula of calculation and its actually on 40% of the 5% rebate and told me that it is stated in their terms and condition. How could they do that?

If this is the latest promotion given, isn�t it right for them to put at least a small text telling us about it, moreover they are still using the banners at banks outlet to advertise about their credit cards.If I knew the promotion/rebates are not genuine, I must as well used OTHER BANK credit card which I had said earlier offering the same rebates and they are genuine as I had seen in my latest statement�

Last Updated on Thursday, 11 March 2010 06:16