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Complaints - Bad Experienced With Airasia... PDF Print E-mail
Written by Administrator   
Friday, 29 January 2010 22:35

Hi, my name is TAN and I am contactable at XXXXXXXXXX I am back to Malaysia.� I read some of the complaints at http://www.nccc.org.my/v2/index.php/aduan-pengguna/arkib-2009/137-airline-industries/1368-is-it-fair-to-impose-a-convenient-fee-for-credit-card-transaction- so I hope I can get help here as well.

I want to share my bad experience with AirAsia recently. On 19Nov2009, I have booked for the flights AlorSetar (AOR)-Kuala Lumpur (KUL) 1720-1810 then KUL-Singapore (SIN) 1950-2045 for 16Feb2010 for my husband who is a Singaporean.

Last Updated on Friday, 29 January 2010 22:43
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Complaints - Airasia PDF Print E-mail
Written by Administrator   
Saturday, 23 January 2010 00:45

Below please find the content of my complaint through Air Asia website at about 4.18am, 21st Dec 2009. I tried to send an email complaint but the email address ( MALAYSIA_SUPPORT@AIRASIA.COMThis e-mail address is being protected from spambots. You need JavaScript enabled to view it ) provided to me by the Air Asia staff did not seem to work well, the email bounced back to me after several tries. Prior to make this email complaint, I called in and followed up on 17th & 18th Dec 2009.

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Complaints - Airlines MAS PDF Print E-mail
Written by Administrator   
Saturday, 09 January 2010 03:19
1st incident: My collegue and I were supposed to take the MAS flight from Penang-KL to attend the US visa application interview on 23rd Dec 2009 (10am). The flight was scheduled to be on 7.10pm (MH1137) but has been delayed to 9am wihout informing us in advance; thus making it impossible for us to reach our destination on time.
Last Updated on Saturday, 09 January 2010 03:24
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