NST : D-G: Don't just make noise, bring it up with us |
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Written by Administrator | |
Monday, 14 September 2009 09:42 | |
1 October 2007 KUALA LUMPUR: Domestic Trade and Consumer Affairs Ministry director-general of enforcement Mohd Roslan Mahayudin rebutted NCCC director Darshan Singh's assertion that his division was not doing anything about the problem. “People can make a lot of noise in the marketplace but if they don't bring it to our attention, how do we take action? Co-operation from the consumer is very important.” Roslan said thousands of cases came under his division and compounding the offenders was sometimes the fastest way to resolve the cases. “The people who commit the offence also don't feel like they're being punished as they only get their penalty a few years later by which time they would have already made much more money.
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National Consumer Complaints Centre | |||||||||||
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