“Every day, I take a taxi from Sri Muda to Kota Kemuning to work, and the fare is a burden to me.

“I’m a 56-year-old woman, that’s why I take the taxi — it is convenient and comfortable.

“If I travel by bus, I have to squeeze in with the other passengers. It’s worse if I don’t get a seat during the journey.”

She says she has to spend RM20 or more on taxi fares every day.

“The cabbies always charge more if the passengers are Indonesians or Pakistanis.

“All the taxi drivers here refuse to use the meter, some of them cover it with a towel. Some have not even installed the meter.

“One day, a cabbie forgot to cover it, and the meter clearly showed that the registered fare was only RM6.80 from Sri Muda to Kota Kemuning. But he still charged me RM10.”

DARJIT claims taxi drivers always ask passengers if they want to be charged according to the meter.

“I hope the authorities will investigate and take action as soon as possible.”