Complaint on Maxis regarding the replacement of iPhone 3G
Written by Administrator
Wednesday, 10 February 2010 23:28
In Mar 2009, I bought an iPhone 3G from Maxis. About 6 months later the phone was found to be faulty with the microphone not working properly. It was then returned to Maxis for replacement. I received the replacement phone about 1 month later.
The replacement was again faulty as it was not able to detect wi-fi. On 24th Dec 2009, the phone was passed on to the Maxis Centre at the Gardens Mid Valley for a further exchange. After numerous emails & phone calls, I was finally able to collect the phone on 30th Jan 2010. However, upon my visit to collect the iPhone, the phone was again found to be faulty as the screen was flickering.
I received a phone call?02031500189? on my hand phone. There's this lady calling from a company saying that this company is a group that deals with holiday resorts, hotels, and other leisure activities, named yihaogroups.
Complaints - Encountered other problems with Hotlink
Written by Administrator
Tuesday, 12 January 2010 22:59
I am using Hotlink. My number is xxxxxxxx. I request for RM5 for compensation. Because on 10-12-2009, I had to call your helpline many times. On that day, I had to call to claim back RM0.11 which is supposed to be free under the Free SMS program.
Although I get to claim back the RM0.11, I have wasted time and money. I also encountered other problems with Hotlink. These cause me to call Hotlink. I have to call Hotlink with phone charges when other companies like Digi, Celcom, UMobile and TM is free.