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Aduan Pengguna (2009)
Complaints - Dissappointed with Maxis PDF Print E-mail
Written by Administrator   
Monday, 28 September 2009 17:31
Yesterday (27/09/2009), I went to Digi center to register for new line. Once the staff check my IC num in his system, he say I cannot open a new line as i was "blacklisted" by Maxis.

I was shocked with the news as I pay all my bill in time every month. So I when to Maxis centre and clear all the outstanding amount. Hence i was not satisfied with the status, i call maxis helpline to get the reason i was "blacklist".
Last Updated on Monday, 28 September 2009 17:43
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Complaints - Been Cheated by my renovator PDF Print E-mail
Written by Administrator   
Friday, 25 September 2009 17:42

My problems are that we recently bought a house in Cheras (Mihajaya), The sales lady who we bought it from introduce a renovator to us and only to find out 2 months after that he was actually her husband. Well that is beside the point. The renovation have started work in May which was at a value of RM22K. We have signed the first contract and not the revised version due to term that are not agreeable. It is also stated that the lead time for the job completion will be 5-7 weeks but we only get the house in August which is also not complete.

Last Updated on Monday, 28 September 2009 15:23
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Complaints - Internet & Broadband Services PDF Print E-mail
Written by Administrator   
Friday, 25 September 2009 12:13

Saya membayar untuk servis yang tidak tetap dan konsisten, walaupun aduan telah banyak kali dibuat tetapi tindakan lambat diambil dan juga dibuat secara sambil lewa dan tidak serious.Atas sikap sambil lewa pembekal serivs, saya tidak dapat mengunakan servis yang saya langgan untuk tempoh 2 bulan (Mei, Jun) dan pada masa yang sama saya masih lagi membayar yuran penggunaan kepada pembekal� servis.

Last Updated on Friday, 25 September 2009 12:18
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Complaints - Courts Mammoth PDF Print E-mail
Written by Administrator   
Friday, 25 September 2009 11:53

I bought a new Acer notebook Aspire 4930-732G25 Serial (LXAR10X0818390783D1601) from Courts Mammoth on 18.09.2009. On the next day I try to install all the necessary program to the notebook according to what the IT consultant told us.

Last Updated on Friday, 25 September 2009 12:11
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Complaints - ERL rude customer service PDF Print E-mail
Written by Administrator   
Thursday, 24 September 2009 10:45

Pada hari ini 8 September 2009 jam 9.31 malam, saya telah membeli tiket dari KL Sentral ke Putrajaya (Nombor tiket 37224). Malangnya semasa hendak masuk gate menghadapi masalah lagi dan tak semena-mena tiket yang dimasukkan tidak dapat dijumpai oleh kakitangan bertugas. Saya pun terlepas tren pukul 9.33 malam.

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Complaints - Proton Persona PDF Print E-mail
Written by Administrator   
Wednesday, 23 September 2009 11:12

I got my new car few months ago (5th May 09). It was the first day i got my new car Proton Persona, feel with happy and exciting, at night, I drove out to test my car with my friends and family members.

Last Updated on Wednesday, 23 September 2009 11:18
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Complaints - Washing Machine PDF Print E-mail
Written by Administrator   
Wednesday, 23 September 2009 10:58

The problem is, I have sent my washing machine for repair on 15/6/2009 and I have paid RM 255.00 to them to change the spare parts. Until today whenever I call the company the reply I get is waiting for the spare parts. It�s going to be almost 3 months. Yesterday I call the electric shop again told at least returned my money and machine. The reply I got is can returned machine but can�t refund the money. I told them, in this case I will make a police report, and they not bother at all.

Last Updated on Wednesday, 23 September 2009 11:05
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Complaints - Fraud Calls PDF Print E-mail
Written by Administrator   
Wednesday, 23 September 2009 10:29

Dear NCCC

Few months back we have serious fraud phone call from Maxis & they insist to ask to pay the full bill. The dispute value already ballooning to > RM100K, we have met many person from that telecommunication company & even write to the top person of SME division. After waited for 6 months, there is no one entertaining us.

Personal Detail Witheld

Last Updated on Wednesday, 23 September 2009 11:31
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